Support Center
We're here to help you get the most out of our educational technology solutions.
Email Support
Get detailed help via email. We typically respond within 24 hours.
Live Chat
Chat with our support team in real-time for quick solutions.
Support Hours
Business Hours
Monday - Friday: 8:00 AM - 6:00 PM EAT
Saturday: 9:00 AM - 2:00 PM EAT
Emergency Support
24/7 for critical system issues
Premium support customers only
Self-Help Resources
Documentation
Comprehensive guides and tutorials for all our products.
Video Tutorials
Step-by-step video guides to help you get started.
Downloads
Access software updates, templates, and resources.
Community
Connect with other users and share experiences.
Frequently Asked Questions
How do I get started with Learnwise products?
You can get started by visiting our Get Started page, where you'll be guided through selecting the right products for your institution and setting up your account.
What support is included with my subscription?
All subscriptions include email support, access to documentation, and video tutorials. Premium plans include phone support and priority assistance.
How can I request a new feature?
We welcome feature requests! Please contact our support team with your suggestions, and we'll consider them for future updates.
Do you offer training for new users?
Yes! We offer comprehensive training sessions for new users, including webinars, one-on-one sessions, and on-site training for larger institutions.